Terms of Service

These terms and conditions govern the relationship between you, as the host, owner, agent or property manager (“User”), and RedCarpet llc (“RedCarpet”), a company incorporated in West Virginia, USA that owns and operates Red Carpet Guides.

By using the RedCarpet platform, the User agrees to be bound by this Agreement. If the User does not agree to the terms of this Agreement, they should not use the RedCarpet platform.

  1. License Grant

RedCarpet grants the User a non-exclusive, non-transferable, revocable license to access and use the RedCarpet platform and the associated services in accordance with the terms of this Agreement.

  1. Ownership

The RedCarpet platform, and all intellectual property rights associated with it, are and will remain the property of RedCarpet. The User agrees not to reproduce, modify, distribute, sell, or otherwise use the RedCarpet platform or any part of it, except as expressly permitted by this Agreement.

  1. User Content

The User is solely responsible for the content that they upload to the RedCarpet platform (“User Content”). The User grants RedCarpet a non-exclusive, royalty-free, worldwide license to use, reproduce, modify, distribute, and display the User Content for the purpose of providing the RedCarpet platform and associated services. The User represents and warrants that they have all necessary rights and permissions to upload and use the User Content, and that the User Content does not infringe the rights of any third party.

  1. Account Information and Security

Upon registration, you furnish us with essential details, including an email address, user ID, and password (“Account Information”). By utilizing RedCarpet, you commit to providing accurate, up-to-date, and complete information about yourself and ensuring the ongoing accuracy of your Account Information. You undertake to prevent unauthorized access to your account and bear sole responsibility for any consequences arising from the breach of security and confidentiality resulting from actions such as sharing your Account Information with others. We disclaim liability for any loss or damage incurred due to your failure to adhere to these responsibilities. In the event of unauthorized account usage, promptly inform us. You agree to immediately report any unauthorized use of your password or account or any security breaches. Furthermore, you acknowledge that internet transmissions are inherently susceptible to breaches in privacy or security. Therefore, you understand that any message or information transmitted to RedCarpet might be susceptible to interception or viewing by unauthorized parties, despite encryption measures.

  1. Public and Private Applications

RedCarpet enables you to create and share applications (“Applications”) that you may make available to your end users (“End Users”). As a default, each Application you create using the Services will be publicly available (a “Public App”). RedCarpet accepts no responsibility if any of your End Users fail to receive, open, or access the Application. It is your responsibility to ensure that your End Users have all the information the required for their safety and comfort at your property.

  1. Payment

The User agrees to pay all fees associated with the use of the RedCarpet platform and associated services. Fees are due on a monthly basis. RedCarpet reserves the right to change the fees at any time, with reasonable notice to the User.

  1. Termination

RedCarpet may terminate this Agreement at any time, with or without cause, by providing notice to the User. The User may also terminate this Agreement at any time by ceasing to use the RedCarpet platform. Upon termination, the User will immediately cease all use of the RedCarpet platform, and all licenses granted under this Agreement will terminate.

  1. Disclaimer of Warranties

The RedCarpet platform and associated services are provided “as is,” without warranty of any kind, either express or implied, including but not limited to the warranties of merchantability, fitness for a particular purpose, or non-infringement.

  1. Limitation of Liability

In no event shall RedCarpet be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to lost profits or data, arising out of or in connection with this Agreement, even if RedCarpet has been advised of the possibility of such damages. RedCarpet’s total liability in connection with this Agreement shall not exceed the amount paid by the User for the use of the RedCarpet platform and associated services.

  1. Governing Law and Jurisdiction

This Agreement shall be governed by and construed in accordance with the laws of the State of West Virginia, USA, without regard to its conflict of law provisions. Any legal action or proceeding arising out of or in connection with this Agreement shall be brought exclusively in the federal or state courts located in West Virginia, USA.

  1. Entire Agreement

This Agreement constitutes the entire agreement between the User and RedCarpet, and supersedes all prior agreements or understandings, whether written or oral, relating to the RedCarpet platform and associated services.

  1. Amendments

RedCarpet may modify this Agreement at any time by posting a revised version on the RedCarpet website or by notifying the users.