General
Admin Settings
GuideBook
Guidebook Overview
Local Recommendations
Content Editor
Style Editor
WatchDog
Cancellation Monitor
Property Status
Knowledge Base
Can I update my guidebooks after they've been published?
Yes, guidebooks can be easily updated at any time. Changes will be reflected immediately for your guests.
Are there any additional fees?
There are absolutely no extra charges beyond your monthly subscription fee (and even that's free if you have fewer than three properties!).
I have just one property listed. Can I really use RedCarpet Host for free?
Yes. And your free account will have full access to all the RedCarpet tools with no limitations for as long as you'd like. No credit card required
Do my guests need to download an app or create an account?
No. We're hosts too and we know how hard it is to get guests to read ANYTHING we send them. That's why we made friction-free access a top priority when we designed RedCarpet guides.
Guests simply tap the custom link that's automatically generated for them, and they're instantly logged into their personal guidebook.
I generate unique door codes for each guest. Can my guidebooks provide that info?
Yes! Your guidebooks are dynamically generated for each guest using the data from their booking. That includes door codes and check-in/check-out times. And if you make a last-minute change to a reservation such as an early arrival time, the guidebook will be updated automatically!
What information does a potential guest need to provide to get on my waitlist?
They only need to give a first name and email address.
What do I need to do when I get a cancellation for dates someone has requested?
You don't need to do anything! WatchDog monitors your calendar and automatically emails a waitlisted guest if their requested dates become available. The email includes a link to your booking site so they can make their reservation immediately.
I have just one property listed. Can I really use RedCarpet Host for free?
Yes. And your free account will have full access to all the RedCarpet tools with no limitations for as long as you'd like. No credit card required
Are there any additional fees?
There are absolutely no extra charges beyond your monthly subscription fee (and even that's free if you have fewer than three properties!).